If you've got a question about Data Central, try checking the Documentation for answers first. This portal is for contacting Data Central with bugs, questions, feedback and ideas. If you want to add a new survey to Data Central, you can do that in our Teams portal. Please note that you cannot reset your password directly here, you need to use this reset link.
If you're really stuck, email us at help@datacentral.org.au and let us know what went wrong.
{"xsrfToken":"f9d1e4d23defc59e55e0aaf33c1ac7d63a2dc541_lout","branding":{"id":"8","key":"dcsd","name":"Data Central Service Desk","portalBaseUrl":"/servicedesk/customer/portal/8"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/41b9b4d9-d469-402a-b3cb-a6c0737e6be6/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0ZTBmMmM5OS1hMzQ5LTRmMjctOTc5OC0xNjM3ZWVhYWQ0NzUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjQxYjliNGQ5LWQ0NjktNDAyYS1iM2NiLWE2YzA3MzdlNmJlNiI6WyJyZWFkIl19LCJleHAiOjE3NDMyNTc2ODMsIm5iZiI6MTc0MzI1NzA4M30.w003wDHl5Cb7EJnSrDB7cQM70imcMyQXE2LwKNWKHRY&client=4e0f2c99-a349-4f27-9798-1637eeaad475&mode=fit","logoId":"41b9b4d9-d469-402a-b3cb-a6c0737e6be6","isLogoAvailable":true,"helpCenterTitle":"Welcome to the AAO Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the AAO Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#b90316","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/30a5ad79-cbce-4fbf-a17c-c3a90f1836f8/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0ZTBmMmM5OS1hMzQ5LTRmMjctOTc5OC0xNjM3ZWVhYWQ0NzUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjMwYTVhZDc5LWNiY2UtNGZiZi1hMTdjLWMzYTkwZjE4MzZmOCI6WyJyZWFkIl19LCJleHAiOjE3NDMyNTc2ODMsIm5iZiI6MTc0MzI1NzA4M30.YOomg4YBqCJL6ygamzpTcCy-uy1prZgydRhT-Q9Vx1I&client=4e0f2c99-a349-4f27-9798-1637eeaad475&height=300&mode=fit","bannerMediaApiFileId":"30a5ad79-cbce-4fbf-a17c-c3a90f1836f8","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"8","key":"dcsd","projectId":10029,"serviceDeskId":8,"name":"Data Central Service Desk","description":"<p>If you've got a question about Data Central, try checking the <a href=\"https://docs.datacentral.org.au\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Documentation</a> for answers first. This portal is for contacting Data Central with bugs, questions, feedback and ideas. If you want to add a new survey to Data Central, you can do that in our <a href=\"https://teams.datacentral.org.au\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Teams portal</a>. Please note that you cannot reset your password directly here, you need to use <a href=\"https://accounts.datacentral.org.au/password-reset/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">this reset link</a>.</p>\n<p>If you're really stuck, email us at <a href=\"mailto:help@datacentral.org.au\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">help@datacentral.org.au</a> and let us know what went wrong.</p>","portalBaseUrl":"/servicedesk/customer/portal/8","reqTypes":[{"id":"104","name":"Add new data","descriptionHtml":"","callToAction":"Add new data","introHtml":"<p>Does your survey team have a Data Release coming up? Let us know the details.</p>","icon":10458,"iconUrl":"https://aaomq.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[24],"key":""},{"id":"100","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10532,"iconUrl":"https://aaomq.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10532","groups":[24],"key":""},{"id":"101","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10545,"iconUrl":"https://aaomq.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[24],"key":""},{"id":"102","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10535,"iconUrl":"https://aaomq.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[24],"key":""},{"id":"103","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10539,"iconUrl":"https://aaomq.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[24],"key":""},{"id":"98","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10536,"iconUrl":"https://aaomq.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[],"key":""},{"id":"99","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10541,"iconUrl":"https://aaomq.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[],"key":""},{"id":"97","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10520,"iconUrl":"https://aaomq.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[],"key":""}],"reqGroups":[{"id":24,"name":"General"}],"orderMapping":{"24":[101,102,103,104,100]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"390a3019-aa31-36da-9db2-9f04b9f6e9a4","appLinkName":"","appLinkUrl":"","spaceKey":"DCSD","spaceName":"Data Central Service Desk","spaceUrl":"","isServer":false},"labels":[],"projectKey":"DCSD","serviceDeskId":8,"kbLinkDomainURLs":["https://aaomq.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":8,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"DCSD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0ZTBmMmM5OS1hMzQ5LTRmMjctOTc5OC0xNjM3ZWVhYWQ0NzUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDI5IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDMyNTgyODMsIm5iZiI6MTc0MzI1NzA4M30.mnYzDK2PydxQzvlL0kH9gbEAqQkPFqnQZ2QgEN_jiRY","targetCollection":"upload-project-10029","endpointUrl":"https://api.media.atlassian.com","clientId":"4e0f2c99-a349-4f27-9798-1637eeaad475","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://aaomq.atlassian.net/wiki","kbLinkDomainURLs":["https://aaomq.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}